PRODUCT QUALITY COMPLIANCE
At Sourcebynet, we have in place operations that guarantee that your product will be without defect and be of the high quality you have come to expect from us.
75% of Sourcebynet’s employees work in quality functions, bringing together a combined 1000 years of furniture inspection experience. We have made more than 50000 product inspections in over 20 years of operating in China, South East Asia, Eastern Europe and South America. We are proud that we have a claim record of less than 2% in some of the most cost conscious, quality sensitive segments of the global furniture retail market.
We continue to deliver exceptional quality control by being at the forefront of technological advancement, using technology to give us unsurpassed access to information and analysis of quality issues. Our product quality compliance model includes supplier selection (audit), product technical design and sample confirmation (quality assurance) and final inspection (quality control).
Sourcebynet’s quality compliance team leverages on their deep technical furniture knowledge acquired through 20 years of hands-on experience to make sure that our products comply with our customer’s requirements. Here’s what happens after the customer issues a formal order:
COMPLIANCE AND TESTING
• Product compliance ensures products are tested to meet industry standards
• Material compliance makes sure that the timber and chemicals used in the products comply with regulatory requirements
• Supplier compliance – we conduct a social compliance audit to make certain that the supplier meets ethical trade practices and also conduct a technical audit to examine the quality competencies of the supplier
SAMPLE PREPARATION AND SUBMISSION
The quality assurance engineer prepares the sample to make sure that the customer’s requirements are met and sends
the sample to the customer for approval
The quality assurance engineer prepares technical documents with technical descriptions and packing instructions, as well as documents with labelling instructions and assembly instructions according to the customer’s requirements
PRE-PRODUCTION CONFIRMATION (PPC)
The quality assurance engineer checks the actual product against technical documents to make sure that the product conforms to the customer’s requirements. Any issues detected will be corrected before starting mass production to prevent shipping a non-compliant product to the customer.
FINAL RANDOM INSPECTION (FRI)
All products undergo a final random sampling inspection prior to shipment through Sourcebynet’s digital inspection system, which is used by our highly trained Quality Control Inspectors.